FAQs
Frequently Asked Questions
🌱 Q: Will you be offering sold out boxes again?
A: The short answer is yes!
The long answer is... If there's a box that you really were hoping for but it's currently sold out, it will likely be available again in Jan/Feb 2026. You can also contact us and we might have a few in stock, but not enough to have them widely available. We can create a free custom order for available products.
PLUS... We have a new geology unit ... Earth Magic Club, available starting on Dec. 1st, 2025.
🌱 Q: Is there magic in Plant Magic Club and Earth Magic Club?
A: There is no traditional magic in our boxes. It's a secular, science based curriculum that was named by the owner's then 8 year old, to capture a sense of wonder for our natural world. It's about finding the extraordinary in the ordinary, and pausing to appreciate our interconnectedness, from the microscopic to the cosmic.
🌱 Q: Do you offer subscription boxes?
A:Â We started out as a subscription box business, but as our curriculum boxes were completed, we would get new orders for previous releases and noticed that many families wanted multiple boxes at one time. So we transitioned to the bundles model and now families can order either single boxes of their choice or themed bundles. Activity boxes are shipped together to simplify lesson planning and to have open and go resources on hand and ready to use.
🌱 Q: What ages is Plant Magic Club for?
A: The content is geared towards ages 5-13+. (But we're told that adults enjoy it too!) It's perfect for elementary students with adult assistance, or middle school independent work.
🌱 Q: Where does Plant Magic Club ship to?
A: We are based in California and currently ship within the United States and to Canada. Please contact us if there is additional international interest.
🌱 Q: What are the ordering deadlines?
A: We typically ship all current orders once or twice a month. All boxes are made to order and we try to be as efficient as possible with shipping and invoicing. Check our website homepage for upcoming shipping dates*.
🌱 Q: How much does shipping cost?
A: $5.95 per box in the U.S. and $15.95 per box to Canada - tracked shipping with USPS or UPS. Bundles ship at a reduced rate. (Please see our shipping policy.) Earth Magic Club is $8.95 U.S.
🌱 Q: Why don't you offer free shipping?
A:Â As a small business it's just not realistic for us to offer free shipping. Since CA sales tax is very high (almost 10%) we all would be paying taxes on shipping if we marked our prices higher to include "free" shipping. That doesn't make business sense. Plus, shipping costs just keep rising.
🌱 Q: Can I buy a single box?
A: Yes. Single boxes are available in the shop.
🌱 Q: What's your refund policy?
A: Per CA law, no plant matter may be returned or re-used. If there are any issues with your box please let us know and we will definitely help resolve the issue. (Please see our refund policy.)
🌱 Q: What's your cancellation policy?
A:Â You can cancel an unshipped box by emailing us.Â
Charter School orders that have already been invoiced and/or paid are non-refundable.
Please contact us if you need to cancel or modify any scheduled shipments prior to our shipping deadline*.
🌱 Q: Do you have Sibling Add Ons?
A: No. Sibling Add Ons are not available for the 2025/26 school year. If there's an interest in having this feature in the future, please contact us.
🌱 Q: What's the best way to update my mailing address?
A:Â If an order has already been placed, but is unshipped, mailing addresses can be updated manually by emailing us with the correct address information. We will do our best to make any updates prior to shipping*.
* Current shipping dates are posted on our website homepage.
